Glamajama strives to deliver 100% customer satisfaction. Any special needs? Just ask, and we will do our best to accommodate you.
If you cannot find the answers to your questions here, please feel free to email us at
or call us during business hours Monday through Friday 9am-5pm CST at (512) 275-6285 or toll free at (877) 884-9769.
You may place your order via glamajama.com 24 hours a day, 7 days a week. You may also submit an order via email, phone, or fax Monday through Friday 9am-5pm CT.
If you would like a delivery outside the United States, please contact us at
before you place your order so we can choose the best payment and shipping option for you. International orders are not included in any shipping promotion.
Brokerage fees, customs fees, duty fees, import fees, import license fees, (etc.) are the sole responsibility of the buyer. These fees are typically due when you receive the package or according to your country's laws. International insurance may not be possible, however we try to buy international insurance unless otherwise requested by our customer.
Your personal information is protected. All orders placed through glamajama.com are encrypted with 128bit SSL security. We have teamed with industry leaders in e-commerce (NetSuite), internet security (Network Solutions, VeriSign, and ScanAlert), and online payment processing (PayPal's Payflow Pro) to provide our customers a safe shopping environment.
Click the "Network Solutions SiteSafe" or "VeriSign Secured" image on our pages to verify our SSL security certificate.
Click the ScanAlert "Hacker Safe" image on our pages to verify that we have passed our daily security scan.
In addition, the major credit card companies have provided complimentary fraud protection and zero liability policies with their cards.
Visa's Zero Liability
Shop online and off with absolutely no risk. Use your Visa card to shop online, in a store, or anywhere, and you're protected from unauthorized use of your card or account information. With Visa's Zero Liability policy, your liability for unauthorized transactions is $0—you pay nothing.
Mastercard's Zero Liabilty
Have peace of mind knowing you won't be responsible for unauthorized purchases. As a MasterCard cardholder you are not liable in the event of an unauthorized use of your U.S.-issued MasterCard card. This coverage extends to purchases made in a store, over the telephone, or online.
American Express Online Fraud Protection Guarantee
Use the American Express Card online, and you won't be held responsible for any unauthorized charges. Period.
No fine print, no deductible—just ironclad protection, so you can shop with confidence anywhere on the Internet.
Please be assured that glamajama will keep your personal information private! We will never sell or give away your e-mail address or other personal information for any reason. View our privacy policy. If you have any questions or concerns, email us at
.
Our clothes make wonderful, talked-about gifts for baby showers, birthdays, and just to spread some glam love! At your request, items will be gift wrapped in decorative tissue and ribbon at no extra cost! If you would like us to include a personal message, just let us know at checkout in the "Notes or Special Instructions" box or by sending an email to
. When contacting us, please specify your order number. Don't forget to include the recipient's shipping address when ordering.
That's right! As an bonus to all of our valued customers, we are offering low flat rate shipping on all USA orders! The flat rate shipping promotion applies to United States domestic ground deliveries only.
Order status is generally communicated via email, however, a personal phone call may be required under some circumstances. A delivery tracking number will be emailed to you once your order is shipped.
You may also check glamajama.com to get the latest information about your order status.
Glamajama stands behind its merchandise and will replace any item that proves defective under normal circumstances and appropriate care. If you ever have any problems with your clothing, please give us an opportunity to fix it.
We will be glad to make an exchange or credit your account for items you are not completely satisfied with. The item(s) must be returned to Glamajama within 14 days of the delivery date in unworn and good condition. Ship prepaid and insured with the package wrapped appropriately. Shipping and handling is non-refundable.
Our Mailing Address is:
Glamajama, LLC
187 Kirkham Circle
Suite C
Kyle, TX 78640
Please note that initialed items and sale items cannot be returned or exchanged.
terms of use
The use of www.glamajama.com is governed by the policies, terms, and conditions set forth on this page. Please read and review them carefully. Your use of this site, and the placement of any orders, indicates your understanding and acceptance of these policies, terms, and conditions. All sales are subject to the Terms of Use contained herein. We reserve the right to update and change the site and these policies, terms and conditions at any time. The most up-to-date information can always be found on this page.
"Just wanted to let you know that my daughter and I love your clothes. We get compliments everywhere we go when we are wearing your shirts/onesies. Keep up the good work!"- Lauren and Madeline, California
or call us during business hours Monday through Friday 9am-5pm CST at (512) 275-6285 or toll free at (877) 884-9769.
As seen on E! Daily 10
As seen on
